Retail
Customers expect their shopping experience to be seamless and efficient. It's up to us to deliver.
In today’s day and age, people are looking for a shopping experience that feels personalized without being too invasive. They want it to be memorable — but only for the right reasons.
There’s a lot of pressure for retailers to deliver a streamlined customer experience from start to finish, and that’s why Federated Service Solutions works relentlessly to find the right pieces of technology to get the job done. If you, as a retailer:
working with federated
Federated Service Solutions employs nationwide reach, adaptability, and dedication to propel your retail success.
As a national operation, you can find us working day in and day out across all fifty states, consistently putting in the work to continue extending our first-rate services throughout the entirety of North America.
But just because we have this extensive reach, it doesn’t mean we’ve overlooked the importance of individualized customer service. When we work together, we forge a partnership built to last.
As the experts in our field, our Technicians have been in your shoes before, which means they know better than most how essential it is to be flexible. This shared understanding empowers us to actively anticipate your needs and accommodate for those unexpected changes. And, thanks to our extensive resources, our team is skilled at making tight turns to keep pace with your changing needs.
At Federated Service Solutions, we don’t just embrace a good challenge; we thrive on it.
We’re not ones for beating around the bush, so let us cut straight to the chase. If you’re on the hunt for a network solutions partner who has 20+ years of experience under their belt, a team full of incredibly gifted and savvy field technicians who have a personal investment in your success and the ability to find you the right technology solution at the right price point, look no further.
Thanks to our state-of-the-art technician tracking system, we know how to allocate the right skillsets and resources to meet your business’s specific needs. When you succeed, we all succeed. Federated Service Solutions is wholeheartedly dedicated to your retail success.
technology Integration & Compatibility
Point of Sale (POS) Systems
Better manage inventory levels, accept payment, and improve your business’s customer service experience with the help of a dedicated Point of Sale (POS) system. Brands that FSS works with include, but not limited to:
- Square
- Shopify POS
- Lightspeed Retail
- Vend
- Toast
- Clover
- Oracle Retail Xstore
- NCR Counterpoint
Cash Register Systems
Not ready to move to a full POS system? Cash register systems help to organize, secure, and record the influx and outflow of money. Brands that FSS works with include:
- Casio
- Sharp
- Toshiba
- SAM4s
- Royal
Barcode Scanners & Label Printers
Reduce stock data errors and easily track your inventory with the help of barcode scanners and label printing technology. Brands that FSS works with include:
- Zebra Technologies
- Honeywell
- Datalogic
- Epson
- Brother
Electronic Shelf Labels (ESLs)
Thanks to electronic shelf labels, update prices with just the click of a button. Brands that FSS works with include:
- Pricer
- SES-image tag
- Displaydata
- SOLUM
- Altierre
Retail Analytics & Business Intelligence
Get to know your audience and make informed business decisions based on real data when you leverage retail technology. Brands that FSS works with include:
- Tableau
- Power BI
- Domo
- Looker
- Sisense
Payment Processing Services
Reduce cart abandonment rates and increase sales conversions when you offer your customers a preferred payment method. Solutions to choose from include:
- PayPal
- Stripe
- Square
- Authorize.Net
- Braintree
Shipping & Fulfillment Solutions
Lower shipping costs, free up warehousing space and extend your business’s scalability when you work with the right shipping and fulfillment services. Solutions to choose from include:
- Inbound material processing and distribution
- Customizable delivery solutions
- Route-optimized dedicated fleet procurement services
- Product warehousing solutions for rapid distribution
- Tailored reverse logistics and total fulfillment services
- Visibility, retail project management, and e-commerce distribution solutions
- Onsite management and dedicated customer support
Customer Loyalty Programs
Thank your customers for their continued support and nurture new members into loyal followers of your brand when you leverage a customer loyalty program. Brands that FSS works with include:
- Belly
- FiveStars
- Smile.io
- Yotpo
- LoyaltyLion
Retail Analytics & Heatmapping
Track every shopper as they move through your store and understand their shopping behavior by identifying where they are spending their time. Solutions include:
- Wireless network analysis, optimization, and simulation with high-def visual heatmaps to determine total network coverage and performance
- Design networks based on unique requirements that are validated with real-world testing
- Deliver easy-to-understand heatmaps to find and fix coverage gaps and optimize your overall customer experience
Loss Prevention & Security Systems
In today’s world, one of the most important things you can do to protect both your retail inventory and your business as a whole is to invest in the right theft prevention and high-tech security systems. But it’s also just as important to ensure that your hardware is secure, too. That’s why FSS partners with a wide range of solutions to keep your business safe from the inside, out:
- ADT
- Verkada
- Genetec
- Avigilon
- Tyco
- Checkpoint Systems
- Sensormatic
- Nedap
- Bobst
- Axis Communications
- Hikvision
Employee Scheduling & Time & Attendance Systems
Manage your team and seamlessly record weekly or monthly scheduling with the help of these handy pieces of technology. Brands that FSS works with include:
- Kronos
- ADP Workforce Now
- Paychex Flex
- BambooHR
- Deputy
Retail Mobile Apps & In-Store Technology
Offer an in-store app that helps your customers find and redeem discounts and coupons, compare pricing, and view product reviews with ease. Brands that FSS works with include:
- Scanbuy
- RetailNext
- Tulip Retail
- Mad Mobile
- NewStore
Digital Signage & Interactive Displays
Make a statement in your retail space with the right digital signage and interactive displays to invite new customers through your doors. Brands that FSS works with include:
- Samsung
- LG
- NEC Display Solutions
- Panasonic
- Sharp
Network Design
We can help you to design your business’s network from start to finish. From creating consolidation of CAD drawings for low voltage for your records or designing the right wireless system for your space, FSS is ready to come up with the right solutions to fix your problems before they even appear.
Price Optimization & Dynamic Pricing
Continually stay up-to-date on the right pricing for your merchandise inventory, regularly optimizing its value to remain competitive. Brands that FSS works with include:
- Revionics
- Prisync
- Wiser
- IntelligenceNode
- Competera
- NewStore
Customer Feedback & Survey Tools
Listen to what your customers have to say when you use survey and feedback tools to ask targeted questions that will help you optimize your retail business as a whole. Brands that FSS works with include:
- SurveyMonkey
- Medallia
- SmileBack
- Listen360
- Zenput
Retail News
Download our Capabilities Sheet to see how FSS can meet your individual needs and develop a strategic plan of action to help you achieve your retail goals.