Position Title: Business Development Manager
Location: Plymouth, Michigan (hybrid or remote. Prefer 2X in office/ week)
Reports To: Director of Growth
Department: Sales
Job Type: Full time, Exempt
About Federated Service Solutions:
Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company’s goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence.
About the role:
FSS is looking for a Business Development Manager who is excited about working the full sales cycle and will help us to drive growth at the company. This individual will prospect and qualify sales leads, pitch services to new clients, close deals, and manage critical customer accounts. We are looking for someone who can cultivate relationships with both potential and current customers, represent voice of customer across our business, and communicate proactively with a variety of stakeholders.
Responsibilities:
- Lead Generation: Identify and target potential clients through various methods including networking, email campaigns, cold calling, and attending industry events.
- Market Research: Conduct thorough market research to identify industry trends, competitive landscape, and potential opportunities for growth.
- Qualify Leads: Evaluate the needs of potential clients to determine fit with our services and solutions.
- Pitch Business: Develop and deliver compelling sales presentations to prospective clients.
- Account Management: Maintain and grow relationships with existing clients, ensuring their ongoing satisfaction and success.
- Client Engagement: Build and maintain relationships with clients to understand their needs and provide tailored solutions.
- Contract Negotiation: Negotiate terms and conditions with clients to close deals successfully.
- Reporting: Track and report on sales performance and client feedback to inform strategic decisions.
Who we are looking for:
- Demonstrated ability to deliver on financial targets, follow up on leads, and close sales consistently.
- Proactive and solutions-oriented.
- Collaborate well with colleagues to solve problems and develop opportunities.
- Exceptional written and verbal communication skills.
- Strong ability to create and deliver engaging presentations.
Qualifications:
- 3-7 years of sales experience with a proven track record of success.
- 4-year college degree in Business, Marketing, or a related field.
- Advanced user of a major CRM system.
- Technical sales experience (preferred).
- We operate on EOS; experience or understanding of the company operating system (preferred).
Our Benefits:
- Competitive Compensation
- Remote or Hybrid Positions
- Focus on Culture and Employee Engagement: Emphasizing work-life balance.
- Paid Time Off
- Medical/Dental/Vision Plans: Starting the first of the month following hire date.
- 401(k) + Company Match
- Profit Sharing
- Flexible Schedule
- Life and Disability Insurance
- Employee Discounts, Employee Referral Bonuses
- Employee Assistance Program
Federated Service Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any legally recognized protected class under federal, state, or local law. To read more about Equal Employment Opportunity (EEO) please visit www.dol.gov.