Position Title: IT Business Analyst
Location: Plymouth, MI
Job Type: Hybrid role
About Federated Service Solutions:
Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company’s goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence.
About the Role:
The IT Business Analyst will use data to form business insights and identify issues in virtually any part of the organization, including IT processes and organizational structures.
What You’ll Be Doing:
- QuickBase Infrastructure and Permissions
- Application Enhancements
- Application Evaluation
- Application Integration
- Identify issues and recommend changes.
Who We’re Looking For:
- Gather and analyze potential business expansion.
- Identify specific business.
- Influence stakeholders to support business projects.
- Assist with project management for selected projects.
- Coordinate with different departmental teams to produce Better Business outcomes.
- Test business processes and recommend improvement.
- Write clear and well-structured business processes.
- Identify automation opportunities.
- Create reports, dashboards and visualizations to understand business performance.
- Analyze process issues and bottlenecks to make improvements.
- Communicate and validate requirements with relevant stakeholders.
- Develop and maintain reporting tools.
- Perform data discovery, analysis and modeling.
Our Benefits:
- Paid Time Off
- Remote or Hybrid Positions
- Focus on Culture and Employee Engagement: Emphasizing work-life balance.
- Competitive Compensation
- Medical/Dental/Vision Plans: Starting the first of the month following hire date.
- 401(k) + Company Match
- Profit Sharing
- Flexible Schedule
- Flexible Spending Account
- Life and Disability Insurance
- Employee Discounts
- Employee Referral Bonuses